Wrong Order, Missing Items, Defective Goods
Upon receipt of your Order, if you discover that there are issues with your Order (e.g., wrong order, defective order, or missing items) please contact customer support via one of the methods indicated in Clause 1.3 above immediately. In some cases, EzzyClick may request for photographic proof and/or additional information to properly investigate the issue with your Order. If we determine that the Order and/or Goods you received are not of satisfactory condition or quality, we will contact the vendor on your behalf and create an RMA to proceed with refund/replace order. Please bear in mind that it is sole responsibility of the vendor to either/refund/replace the goods. EzzyClick is just an intermediary between customer and vendor.